What is Sage + Sound?

Sage + Sound is a wellness destination that offers a variety of curated programming, products and self-care services aimed to elevate one’s well-being by enabling individuals to explore and simplify their own self-care routine while engaging with others who have the same goal. 

Located on the Upper East Side of New York City, we are on a mission  to create a simplified path for everyone to explore wellness in a way that meets their unique physical, mental, and spiritual needs.  

Why work at Sage + Sound?

We come to work every day because we enjoy working with each other, and we exemplify our core values in everything we do. These are our guiding principles that inform both why we work and how we work as a team. We believe:

• that wellness comes first for our team, our partners, and our customers.
• that each of us is inherently whole and capable of greatness.
• in a culture of kindness and respect.
• in assuming positive intent of others.
• that authenticity should be celebrated.
• that every individual’s contribution is equally important.

As a Luxury Spa Facialist, you will be part of a supportive team dedicated to providing exceptional service and inspiring customers to explore their unique wellness paths. If you are a passionate and skilled professional seeking a fulfilling career in high-end wellness, we invite you to apply to our team to make a positive impact on the well-being of our customers

What We’re Looking For:

We’re seeking passionate and skilled Esthetician with Biologique Recherche training to join our team. In this role you will be responsible for providing exceptional facial treatments and services to our valued clients. Your expertise and dedication to wellness will contribute to creating a rejuvenating and transformative experience for each guest. This is an opportunity to work in a supportive and positive environment that values personal growth, well-being, and a customer-centric approach.

Here are some of the qualities we look for in our team members:

• “Good days” people – relentlessly positive, service-minded and always seeking to make someone’s day better.
• Confident communicators – you know that customer service (like wellness) isn’t one-size-fits-all. You make things easy and enjoyable for our guests and contribute to an overall experience that they will crave returning to.
• Emotional intelligence – you love getting to know people and helping them explore and discover products and routines that will make them feel good. You care about your customers, understand the importance of empathy and know how to respond to customers based upon their needs.
• Problem Solvers – you enjoy a good challenge, can effectively navigate through change, and love being a part of the solution. You take pride in your work and take ownership in all your tasks.

What You’ll Do:

• Perform a variety of high-quality facial treatments using luxury products and techniques, tailored to meet the specific needs and preferences of each customer.
• Conduct thorough consultations with customers to understand their skin concerns, preferences, and goals. Assess their skin condition and recommend suitable treatments and skincare routines.
• Possess in-depth knowledge of skincare products, ingredients, and trends. Stay updated on the latest advancements in skincare and facial techniques to provide expert advice and recommendations to customers.
• Create a welcoming and relaxing environment for customers throughout their spa journey. Deliver exceptional customer service by actively listening, engaging in meaningful conversations, and providing personalized recommendations.
• Demonstrate a deep understanding of the products and services offered at Sage + Sound. Educate customers on the benefits of different skincare products, recommend appropriate retail products, and assist with sales to enhance the customer experience.
• Maintain a clean and organized work area, ensuring that all tools, equipment, and treatment rooms are sanitized and prepared for each customer. Adhere to strict hygiene protocols and safety standards.
• Collaborate effectively with other team members, including estheticians, technicians, and wellness experts, to provide a holistic approach to customer well-being. Share knowledge, support colleagues, and contribute to a positive and harmonious work environment.

Qualifications:

• Possess a valid esthetician license or certification. Previous experience in luxury spa settings or high-end skincare facilities is preferred.
• Biologique Recherche training is required.
• Proficient in a range of facial treatments, including deep cleansing, exfoliation, extractions, facial massage, mask applications, and product recommendations. Familiarity with advanced skincare techniques and equipment is an advantage.
• Strong knowledge of luxury skincare brands, product lines, and ingredients. Ability to confidently explain product features, benefits, and usage instructions to customers.
• Excellent interpersonal and communication skills to build rapport with customers. Ability to actively listen, understand customer needs, and provide personalized recommendations.
• Maintain a polished and professional appearance. Uphold high standards of integrity, ethics, and confidentiality when dealing with customer information.
• Flexible and open to change in a dynamic and evolving work environment. Able to handle customer feedback, resolve challenges, and adapt treatment plans as necessary.
• Genuine interest in health, wellness, and self-care practices. Demonstrated enthusiasm for helping customers on their wellness journey and promoting a holistic approach to beauty and well-being.

Please note:

• This job description provides a general overview of the responsibilities and qualifications.
• Due to the needs of the business, candidates must have the ability to work Saturday, Sunday, Monday.
• This is a commission based position